PRIVACY POLICY
Effective Date: June 2021 (Updated 2025)
Raluca Germain (“we,” “our,” “us”) is committed to protecting the privacy of visitors and customers while they interact with the content, products, and services on ralucagermain.com (the “Site”). This Privacy Policy applies to this Site only and does not apply to other websites that we may link to.
By using this Site, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the Site.
1. Information Collected
We collect two types of information from users:
Information voluntarily provided (for example, through purchases, sign-ups, or emails)
Information automatically collected through analytics and cookies
Voluntary Information
We collect personally identifiable information when you choose to use certain features of the Site, including making purchases, subscribing to our mailing list, participating in events, or contacting us. This may include your name, email address, phone number, billing and shipping address, and payment details.
Analytics and Cookies
Our website uses analytics tools such as Squarespace Analytics and Google Analytics to help us understand how visitors engage with our site. These tools automatically collect non-personal information, including your browser type, device, IP address, and pages visited.
Squarespace may also collect aggregated data through its hosting and analytics services. For details, please visit Squarespace’s Privacy Policy.
You can manage cookie settings in your browser or opt out of Google Analytics tracking using Google’s Opt-Out Browser Add-on.
2. How We Use Your Information
We use your information to:
Process and fulfill orders
Communicate with you about purchases, updates, and promotions
Improve our Site’s functionality and user experience
Understand visitor behavior and preferences through analytics
Send newsletters or promotional messages (if you’ve opted in)
Your information will not be sold or shared with unaffiliated third parties without your consent, except as necessary to fulfill transactions, comply with law, or maintain our business operations.
3. Data Sharing
We may share limited data with trusted service providers who assist in operating our website, processing payments, or delivering products. These providers are required to protect your information and use it only as necessary to provide their services.
We may also disclose personal information if required by law or to protect our rights, property, or safety.
4. Data Retention
We retain personal information only as long as needed to provide our services, fulfill orders, comply with legal obligations, or resolve disputes. Non-identifying data may be retained for analytics purposes.
5. Your Rights
Depending on your location, you may have rights to access, correct, or delete your personal information, or to opt out of certain tracking. To make such a request, please contact us at studio@ralucagermain.com.
6. Security
We use appropriate physical, electronic, and managerial safeguards to protect your information. While no online system is entirely secure, we take reasonable measures to reduce the risk of unauthorized access, disclosure, or alteration of your data.
7. Email Choice / Opt-Out
If you receive emails from us and wish to unsubscribe, follow the instructions in the email or contact studio@ralucagermain.com. Please allow up to ten business days for your request to be processed.
8. Children’s Privacy
Our Site is intended for adults 18 years and older. We do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us and we will remove it promptly.
9. Disclaimer to Security
By using the Site, you acknowledge that no data transmission over the Internet is completely secure, and you provide information at your own risk.
10. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with a revised “Effective Date.” Continued use of the Site constitutes acceptance of the updated policy.
11. Contact Information
For any questions or concerns regarding this Privacy Policy, please contact:
studio@ralucagermain.com